An opportunity exists for a Family Service Sales coordinator at both Forest Lawn and Ocean View Funeral Homes in Burnaby, BC to support the Sales Manager with daily activities. This position reports to the location Sales Manager.
-Assist Manager in preparing for and maintaining materials for training staff, sales meetings, sales related event planning and aid in recruiting and job fairs.
-Assist in handling documents relating to burial, cremations and maintaining funeral and cemetery records according to company policies and procedures and helping sales staff with contract processing.
-Also assist Manager in daily tasks relating to FSA’s productivity with memorialization, family follow up and other related items.
-Providing superior customer service to families
-Any other duties as directed and required by the position.
For additional information regarding our company, please visit our corporate site at www.sci-corp.com.
-Proficient computer skills, including keyboarding and MS Office (Word, Excel, Publisher, Outlook, Access, Power Point) HMIS and Salesforce experience an asset.
-Attention to detail and ability to work well under pressure.
-Requires the ability to deal with privileged information in a confidential manner.
-Excellent communication and organizational skills.
-Must have the ability to manage multiple priorities simultaneously and meet deadlines.
-Professional telephone manner and commitment to excellence in customer service.
-Potential to grow into a leadership or Sales Manager role for the right candidate
Who we are. What we do.
We’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe.
We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.
SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at www.sci-corp.com.
As used herein, “SCI” refers to Service Corporation International and its affiliated companies.
Equal Opportunity Employer, M/F/D/V
Service Corporation International is an equal opportunity employer and is committed to providing employment accommodation in accordance with the relevant legislation. If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.
Service Corporation International est un employeur équitable, et s’engage à offrir des mesures d’accommodation en respect à la législation pertinente. Si vous nécessitez un mesure d’accommodation pour appliquer, ou pour participer au processus de sélection, veuillez aviser le département des Ressources Humaines.
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