Service Corporation International (SCI)

  • HR Manager

    Job Locations CA-BC-Vancouver
    Requisition ID / Numéro de l'offre
    # of Openings / Nombre de postes
    Category / Catégorie d'emploi
    Human Resources
    Time Type
  • Overview & Responsibilities / Aperçu et responsabilités

    Responsible for managing Human Resources activities for the geographic market by developing and implementing Human Resource strategies resulting in a motivated, results driven and highly competent organization. This role can be based in Vancouver, Toronto or Montreal.



    General HR Management

    • Coordinates with Corporate Human Resources to develop and implement strategic and tactical initiatives which support corporate and market strategic goals and objectives.      
    • Manages Leadership Development process including assisting with identification of future leaders, coaching and mentoring programs as appropriate, facilitation of formal programs and job rotational assignments, and involvement with succession planning efforts with Organizational Development and market management.
    • Supports management on all employee matters including workforce planning, candidate sourcing and hiring, performance management, coaching and development, disciplinary action, compensation management, management of turnover, and facilitating Supervisory, Management and Leadership skills training.
    •  Responsible for ensuring that all employee issues (“Careline”) are investigated and resolves within a timely fashion
    • Where applicable, implement the corporate Labor Relations Strategy across geographic market. Favorably manage the management-union activities and environment and actively participate in all contract negotiations, grievance and arbitration activities. Ensure management is well versed on all terms of the Collective Bargaining Agreements and work with management to correct practices which are inconsistent with contract language or federal or state laws.
    • Assist with state requirements regarding payroll to ensure accurate and timely submitted data; coordinate with Corporate Director of HR Policy and Compliance to manage DOL inquiries and mitigate unfavorable settlements through the implementation of corrective measures.
    • Directly supervises Human Resources professionals and assistants to support the client base of the Market Support Center 
    • Responsibilities include interviewing internal and external candidates for positions, hiring, ensuring appropriate training and development assignments for associates; planning, assigning, directing and monitoring work; appraising performance; rewarding and motivating team members; and addressing and resolving problems.
    • Carries out supervisory responsibilities in accordance with the organization’s policies, practices and applicable laws. 
    • Assist in the development activities for each market leader within the MSC’s AOR.
    • Assist in identifying “next level down” talent (below market leaders) within the MSC’s AOR
    • Assists team by conducting employee relations investigations as needed within the MSC’s AOR.

    Project Management

    • Serves as active member of the Human Resources Leadership Team to address strategic HR issues facing the organization and may serve on special corporate projects in support of critical initiatives.

    HR Metrics and Analytics

    • Evaluate recurrence or unfavorable trends across geographic regions and implement actions to mitigate in the future though appropriate training, coaching and discipline as required. Mitigate future actions and manages financial risks. Evaluate favorable trends to determine actions, if appropriate to implement broadly across geographic regions.

    Requirements & Qualifications / Exigences et qualifications


    • Bachelors Degree in Human Resources Management or a related discipline,
    • Masters degree with emphasis in Human Resource Management, Organizational Development, or related field preferred


    • Professional Human Resources certification preferred


    • 10 years of progressive HR Management experience

    Knowledge, Skills & Abilities:

    • Work collaboratively to build positive/effective business partnerships
    • Successfully manage change and deal with ambiguous situations
    • Demonstrated strategic thinking, influencing, problem solving and decision making skills
    • Demonstrated leadership skills, including proven success in building, leading and managing a team of high performing HR professionals in both local and remote geography
    • Previous labor relations experience a plus
    • Ability to interact with all levels of management
    • Proven project management skills and project leadership capabilities
    • Exceptional interpersonal and communication skills

    SCI Overview / Vue d'ensemble

    Who we are. What we do.


    We’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe.


    We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.


    SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at


    As used herein, “SCI” refers to Service Corporation International and its affiliated companies.


    Equal Opportunity Employer, M/F/D/V


    Service Corporation International is an equal opportunity employer and is committed to providing employment accommodation in accordance with the relevant legislation. If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.

    Service Corporation International est un employeur équitable, et s’engage à offrir des mesures d’accommodation en respect à la législation pertinente. Si vous nécessitez un mesure d’accommodation pour appliquer, ou pour participer au processus de sélection, veuillez aviser le département des Ressources Humaines.


    Apply / Appliquer

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